Our Mission

THE VISION…

At WaterShed® we diligently strive to understand the needs of our customers, and are driven to exceed their expectations at every level.

OUR MISSION STATEMENT:

  • Listen and learn from those who are most qualified to explain their needs: our customers.
  • Build what they want using our expertise in designing and manufacturing the very best in four-season outerwear
  • Continue to listen and learn as they tell us what we did right and what we did wrong.
  • Surpass all their expectations in the whole process, from quote to delivery.
  • Treat them all with the respect they deserve and take great care of them with superb customer service.
  • Offer repair and refurbishment programs to keep their garments in top shape for many years to come.