At WaterShed® we diligently strive to understand the needs of our customers, and are driven to exceed their expectations at every level.
OUR MISSION STATEMENT:
- Listen and learn from those who are most qualified to explain their needs: our customers.
- Build what they want using our expertise in designing and manufacturing the very best in four-season outerwear
- Continue to listen and learn as they tell us what we did right and what we did wrong.
- Surpass all their expectations in the whole process, from quote to delivery.
- Treat them all with the respect they deserve and take great care of them with superb customer service.
- Offer repair and refurbishment programs to keep their garments in top shape for many years to come.